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  Main » Companies & Business » Sales
   
 

IT Sales: It's about Relationships and Benefits

   
Author: Joshua Feinberg
 

IT Sales aren't automatic--you have to put in the time and effort to make the sale. In this article you will learn that showing your clients the benefit of your services and developing a relationship with them will help your IT sales.

What Benefit Can You Give Them?

If your prospect has an IT problem you can't solve, then to get IT sales you need to focus more on the problems that you know you can solve and the things that you can do that are really going to cause them to say, "Wow, that sounds really good!"

Know Your Pitch for IT Sales

If you can talk about things that youve done in the past with other customers, and the benefits that your clients have achieved from the type of solutions that youve recommended, designed, set up, supported and serviced for them, the more your pitch will resonate with them.

Let the Relationship Evolve

Sometimes it takes a couple weeks or months to be able to get a commitment from your prospect. Be patient and persistent. Send email, faxes, postcards, and make phone calls.

Dont be obnoxious. You dont want to get to the point that youre calling them every day, but if they told you its something they want to do over the next couple of months, its perfectly appropriate for you to call them once or twice a month just to see where they are.

Answer Any Additional Questions

See if they had any other questions or issues that have come up. Ask if they need anything revised in the initial quote or bid that you sent them. The key thing to remember is, if theyre saying great idea, Ill get back to you, thats not the end of this discussion. The only way its the end of the discussion is if you let it be.

You havent given them a good enough reason that they need to do it today, or no matter what you say to them, theyre not going to agree to IT sales today. You need to be able to get to the bottom of that by asking the basic questions like:

o How important is this?
o When do you want to get started?
o Is there a sense of urgency to this?
o Where are you in the decision process?
o Where are you in the research process?
o Is this a good time of year for this kind of project?
o Have you budgeted for it yet?

Theres a lot of different ways that you can ask those questions. For IT sales, dont let later turn into no by inaction on your part!

Copyright MMI-MMVI, Computer Consulting Blog. All Worldwide Rights Reserved. {Attention Publishers: Live hyperlink in author resource box required for copyright compliance}

 
 
 

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